CLICK TO READ OUR OFFICIAL STATEMENT ON THE TRAGIC EVENTS OF JAN. 26, 2020

Policies & Waivers

Cancellation / Refund Policy

Private Sessions, Appointments, and Camps: All cancellations or schedule changes must be made 24 hours prior to starting time. Payment is required at the time of booking, even when booked by SA staff. We accept cash, check, or credit card. For your convenience, we can also securely store payment information in your account. Athletes will be charged the full amount of the session for no-shows and late cancellations.

Classes/Clinics: All cancellations or schedule changes must be made 8 hours prior to starting time. Payment is required at the time of booking, even when booked by SA staff. Athletes will be charged the full amount of the session for no-shows and late cancellations.

Holds/Suspensions: If a medical issue renders you unable to participate in training for an extended period of time, we will place holds on the services in your account where applicable.

Expiration: Single sessions will expire two months from purchase date. Multi-session packages will expire six months from purchase date.

Refunds: We handle refunds on a case by case basis to ensure our clients are fully satisfied with all purchases and services.

Basketball Camps:

  • If you are needing to cancel a registration, for any reason we will refund you in full all the way up until 15 calendar days prior to the start date of the event.
  • If canceled 14 days or less prior to the start of the event, you will be refunded 50% of the camp fees.
  • Medical issues/death in family can be refunded all but $50 admin fee, even within 14 days. If this is a medical issue, we will need a doctors note faxed or emailed to us.
  • Teams of 5 or more players, once registered, are subject to $50 non-refundable fee, if refund is requested.
  • If camper is signed up within the 14 day, 50% refund window, they are subject to 50%, not a full refund.
  • If camper is signed up and canceled in same day, a full refund can be provided, but only on that day.
  • No refunds will be issued after the start of a camp.

Waivers / Forms

Please click one of the links below to fill out one of our digital waivers.

Sports Academy Waiver of Liability
Must be filled out by all Sports Academy participants.

Active Kids Medical Release
Must be filled out for kids under 5 years old in addition to the waiver above.

Integrated Sports Medicine Waiver
Cryo Chamber Intake Form
Massage Intake Form